COMPANY JOBS IN NIGERIA

APM Terminals Recruitment for Key Client Manager

(Posted on: May 14, 2017)

APM Terminals

APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries – Join us to achieve even your most ambitious career goals!

Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your work place.

Job Title: Key Client Manager
Job Type: Full Time
Qualification: BA/BSc/HND   MBA/MSc/MA
Experience: 7 years
Location: Onne, Rivers
Ref: AT-139686

Key Responsibilities

  • Act as the focal client contact, identify clients’ business strategies and objectives, logistics and transportation needs and buying criteria to develop and articulate value-based solutions to address their needs and wants.
  • Develop deep and senior relationships with assigned clients and take every opportunity to probe for business opportunities. Utilize the senior-client contact relationship to open doors and support the account-development process.
  • Collaborate with internal stakeholders to provide first-class service to further increase customer satisfaction and loyalty.
  • Track and analyze market development to identify gaps and potential new clients.
  • Study and leverage internal and external financial data to build winning strategies.
  • Communicate closely and proactively with management, provide strong support to all development initiatives, policies, processes and guidelines.
  • Position APM Terminals as the preferred terminal with clients.
  • Create and manage specific customer plans allowing APM Terminals to maximize its yield potential
  • Negotiate commercial terms within delegated mandate
  • Keep abreast of market developments and report relevant as necessary
  • Proactively assist Finance and Customer Service in clearing outstanding invoices and longstanding containers respectively
  • Use Market Mapping to identify total potential volume for the customer
  • Qualify customer opportunities using:
  • Uncovering needs framework, understanding the buying phases
  • Using and understanding the Value Selling methodology
  • Build strong customer specific value propositions linking APM Terminals differentiators to customer’s pains/needs
  • Actively use APM Terminals CRM tool
  • Prepare for Sales meetings with clear agenda and desired outcomes in the CRM tool
  • Support commercial and customer services teams in improving overall customer satisfaction scores
  • Assisting commercial and customer services team in developing effective sales and commercial collateral, including customer on-boarding materials.

Requirements
Who we are looking for:

  • Bachelor/Master’s Degree holder from a reputable institution.
  • Fluent spoken and written English
  • Minimum 7 years’ relevant sales experience with 3 years’ proven track record in major client management (Business to Business)
  • Relevant experience in Maritime/transportation/Logistics Industry
  • Strong interpersonal, teamwork and communication skills.
  • Highly analytical with proven negotiation skills.
  • Excellent commercial acumen.
  • Passionate, strong initiative, self-driven with commitment to succeed.
  • We Offer
  • A wide range of national and international career opportunities for professional growth in a dynamic environment


Method of Application
Interested and qualified candidates should APPLY HERE

Application Deadline: Not specified

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